Customer service

Customer service

Corona: Due to huge demand for fitness articles to exercise at home in recent weeks, it may take a little longer than usual to process orders and respond to emails. Our apologies.


For all questions about your order, advice, product information or other questions, please contact our customer service.


You can contact us by e-mail, via the contact form, via whatsapp or by phone.


It is best to send us an e-mail with your question. If you would like to be called back by one of our employees, please give us your name, phone number and the time we can best reach you.



Customer service: [email protected]

Contact form

See form on this page

Whatsapp / Phone

Whatsapp / phone number: +31 (0)6 24 45 07 99


Required information

For a quick and correct handling we ask you to mention your name, order number and the reference number of the product.


If necessary, you can add photos to clarify your question.


Cancellation and Returns


For all cancellations and returns, please contact our customer service first. You will then receive the return instructions to follow.


Contact address

You can also send us a letter with your question. Please take a slightly longer processing time into account. Always mention your details on the letter itself (not only on the envelope).

customer service

Jac P Thijsselaan 36

8044 PX Zwolle

The Netherlands